What are cookies?
Cookies are small text files that websites place on your device to remember information about your visit, such as preferences or whether you've been here before. Some are essential for the site to work; others help us understand how it's used.
What we use on this site
Essential cookies
These are required for the site to function. They cannot be disabled.
- Cookie consent status: remembers whether you've accepted or declined our analytics cookies
- Form submission tokens: used by our forms (Web3Forms) to prevent duplicate submissions and spam
Analytics cookies (opt-in)
We use these only if you accept them via the cookie banner. They help us understand which pages are useful, where users come from, and where the site can improve. All data is anonymised and aggregated.
- Google Analytics 4: pageviews, referral source, device type, approximate location (country/city)
- Meta Pixel: only if you indicated you found us through Facebook or Instagram ads, so we can measure ad effectiveness
What we don't use
- No third-party advertising cookies
- No session recording or heatmap tools on participant-facing pages
- No cross-site tracking for retargeting without your consent
How to manage cookies
When you first visit, we show a banner asking whether to allow analytics cookies. You can change your choice at any time:
- Refresh consent: clear your site cookies and revisit, or click the "Cookie settings" link in our footer (when enabled)
- Browser settings: most browsers allow you to block or delete cookies via their privacy settings
- Opt out of Google Analytics: install the Google Analytics Opt-out Browser Add-on
Mobile
If you access our site through a mobile browser, cookie preferences are managed by your device's browser. iOS Safari, Chrome, Firefox and Edge all have privacy settings that can block analytics cookies site-wide.
Questions
If you'd like to know more about how we handle your information, see our Privacy Policy. For anything else, email admin@supportmatch.com.au.