Your plans are overflowing. Worker availability changes hourly. You've spent entire afternoons sending the same referral to ten different providers just hoping someone replies. Support Match does all of that for you, so every referral you receive is already matched, vetted and ready to meet.
Matching should not be the fifth. Here's what we remove from your plate.
Support Match supports plan-managed and self-managed NDIS participants. That lets us move quickly, keep quality high, and give you the flexibility most coordinators want. If your participant is NDIA-managed, we'll tell you up front, no wasted time.
You send one request to us, not ten to providers who never reply. We contact workers, confirm availability, and only send profiles where we've already confirmed they can start.
We screen against your participant's actual preferences, gender, age range, interests, language, cultural background, not just geography. Misfits get filtered out before you see them.
Every worker we send has verified NDIS Worker Screening, WWCC, Police Check, First Aid, and references. Expiries are tracked so you're never surprised at the next plan review.
Complex behaviour support, PEG feeding, hoist training, manual handling, CALD language needs, we source against the brief, not just the cheapest CV on the pile.
If a match doesn't work, we don't leave you stranded. We go back to the pool and source again at no extra cost. You manage the plan. We handle the staffing.
Monthly utilisation and shift-count reports on request, so you can walk into any plan review with data instead of guesswork.
Use our 5-step referral form or email us the plan. Tell us what the participant needs and prefers.
We search our 20,000+ network, contact suitable workers, run the checks, and verify availability.
You get 2–4 matched profiles with tags, experience, location and why each fits the brief.
We arrange it. No obligation. If it's not the right fit, we go again at no cost.
No raw CVs. Clean, branded profile cards built for coordinators.
Example only. Names & photos changed.
No referral fee. No finder's fee. No subscription. We only earn when supports are delivered, at NDIS Price Guide rates.
Submit as many referrals as you want. Zero cost. We only bill once the worker is delivering supports.
All our billing follows the current NDIS Price Guide. No surprises when invoices land.
Your participant can stop, pause, or change at any time. If we're not the right fit, we part as friends.
Send your next referral to Support Match. We'll have a shortlist back to you in 3–5 business days.
Every shortlist includes structured, skim-able information so you can make a decision in minutes, not hours.
Photo, first name, age bracket, location, languages, years of experience.
NDIS screening, WWCC, police check, first aid, all with expiry dates visible.
2,3 sentences explaining exactly why this worker was shortlisted for your participant.
Specialised training (manual handling, hoist, PEG, behaviour support), ticked or flagged.
Worker has already said yes to your hours, you're not pitching a hypothetical.
NDIS line item, hourly rate, and estimated weekly cost clearly shown.
Alternative workers flagged for leave cover, so you're not chasing at short notice.
Ready to forward to the plan manager, no edits needed.
"I used to spend half a day per referral just sourcing. Now I send one email and the shortlist lands mid-week. My caseload capacity has doubled."
"The first referral I sent was a hoist-trained, Mandarin-speaking, female worker for a complex client. Three profiles in four days. That's unheard of."
Some referrals can't wait. Here's how we triage.
