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Resource Hub

Guides & insights for NDIS life

Written by people who actually coordinate and deliver supports every day. Real advice, no jargon, nothing padded for SEO's sake. Browse by audience or topic.

Free fillable

My Ideal Support Worker Profile

Fillable 2-page template. Write out exactly what you need — we'll reply with a matched shortlist in 24 hours.

Download free template →
Free PDF

The Support Worker Fit Checklist

20 questions to ask before you say yes to a support worker — the exact checklist we use at Support Match when shortlisting.

Download free PDF →
families

How to Choose the Right NDIS Support Worker

A practical guide for participants and families on what to look for, beyond compliance and availability.

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ndis

Understanding Your NDIS Plan

Plain-English walk through of plan categories, line items, and what different managers actually do.

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matching

What to Expect From a Meet & Greet

How a Support Match meet & greet runs, what to ask, and what to watch for on both sides.

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ndis

How to Transition NDIS Providers Without Losing Supports

A step-by-step walk-through of switching providers while keeping supports running, notice periods, overlap, invoicing.

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matching

20 Questions to Ask a Support Worker at a Meet & Greet

The exact questions that reveal fit, flag red flags, and help you decide in under an hour.

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families

What to Do When Your Support Worker Quits Unexpectedly

Practical playbook for the first 48 hours after a worker leaves, so supports don't collapse.

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ndis

Plan-Managed vs Self-Managed vs NDIA-Managed: Which Is Right For You?

A comparison of the three NDIS management types with honest trade-offs, including when to switch.

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topics

Finding Multilingual & Culturally-Matched NDIS Support Workers

Why cultural and language matching matters in NDIS support, and how to request it properly.

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Participants and worker learning together

Practical NDIS guides, written by people who do this every day.

No jargon. No padding. Just what's useful.

Get our guides as PDFs

Five free downloadable guides, for coordinators, families, participants, and anyone deciding on a support worker.