Like Family is an NDIS social care specialist focused on companionship and community access, with workers bookable directly via their platform. Here's how the two services differ, where each one shines, and which is likely to fit your situation better.
| Feature | Recommended Support Match |
Like Family |
|---|---|---|
| Primary focus | NDIS support across all service types | Social care & companionship specialist |
| Service model | Done-for-you matching | Self-service matching platform |
| You browse workers yourself | No, we shortlist for you | Yes, by suburb & interests |
| Personal care included | True | Limited, primarily social |
| Community access | ✓ | ✓ |
| Household support | ✓ | ✓ |
| Social & mentoring | ✓ | ✓ |
| Complex / behaviour support | True | Less common |
| Matched on personality/interests | ✓ | ✓ |
| Meet & greet before commitment | Free, arranged by us | First session free |
| Book via app | ✗ | ✓ |
| Worker pool size | 20,000+ applicants, all screened | 10,000+ social carers |
| Works with plan-managed participants | ✓ | ✓ |
| Works with NDIA-managed participants | ✗ | ✓ |
| Rates | NDIS Price Guide | ~11% below NDIS caps |
Comparisons based on publicly available information as of April 2026. Details may change, always check the current provider website.
Like Family is genuinely good at social care, companionship, outings, light household. Their "first session free" is a nice friction-remover and their app is polished. If you want low-intensity social support and you're comfortable self-matching, they're a strong option.
Support Match operates across the full range of NDIS supports, including personal care, complex care, behaviour support, overnight, and household, and does the matching work for you. We're the better fit for coordinators managing mixed caseloads or families whose needs don't fit a "social" bucket.
Pick Like Family if your need is primarily social, low-intensity, and you want to self-match. Pick Support Match if your needs are broader, your case is complex, or you just want the matching done for you.
Submit a referral and we'll shortlist matched, screened workers within 3–5 business days. No cost to try.
